Player Security
At Royal Vegas Poker we see security and privacy as top priorities, and we offer
the highest levels of encryption technology and online security. We are also pro-active
in identifying fraudulent activity and eradicating it, ensuring our players a safer
place to play.
Privacy and E-mail communication policies
At Royal Vegas Poker, we believe in taking care of our players and making your association
with us enjoyable, entertaining and rewarding. In keeping with our philosophy of
player satisfaction we have created procedures and policies to deal with issues
that might ordinarily impact on your enjoyment of our facilities.
The policies below should always be read in conjunction with our
Terms and Conditions.
This page covers the following policies (click to read):
Privacy Policy
Spam Policy
Privacy Policy Royal Vegas Poker maintains
high standards of privacy protection in respect of our players' information. We
store all of the information provided by you in a secure environment that is not
accessible to parties outside of the poker room and its affiliates.
We undertake:- Not to sell, give away, or otherwise communicate your personal or corporate information
to any other persons or companies; except when necessary to provide you with the
very best in service and products that may be of use to you.
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To provide you, the player, with the opportunity to remove your information from
our database, upon request.
If you have any questions or feel that we have not lived up to these standards,
please email us by clicking here.
Spam Policy
What is spamming?
Spam is unsolicited e-mail and "spamming" is the sending of unsolicited emails.
This means the sending of e-mail, usually in bulk batches, to parties that have
not subscribed to or asked to receive such e-mail.
Sometimes "spam" contains false headers devised to create enough interest in the
recipient to encourage him/her to open the e-mail. Sometimes "spammers" take steps
to hide the true origin of the e-mail by using methods to display a false or non-existent
source of the e-mail. Royal Vegas Poker recognizes that "spamming" is a wrongful
practice and endorses the CAN-SPAM Act. We have a strict "no-spam" policy.
What is the Anti-Spamming Policy of Royal Vegas Poker? - Bulk e-mails emanating from Royal Vegas Poker are only sent to registered players
who, by virtue of the fact that they have registered an account with Royal Vegas
Poker, have a prior business relationship with Royal Vegas Poker. The frequency
of these e-mails may vary but we send out a personalized promotional e-mail offer
at least once a week.
- In addition, only players that have selected the "Opt In" option upon registration,
or subsequent to registration, are placed on the Royal Vegas Poker e-mail lists.
- Players are entitled to remove themselves from our e-mail lists at any time by making
use of the unsubscribe options explained in each e-mail. There may be instances
where a player, having unsubscribed from our general promotional offers, still receives
further personalized offers. If this is the case and the player wishes to unsubscribe
from such personal offers, the player should send an e-mail to us by clicking here with the word "UNSUBSCRIBE" in the subject header.
It is important to note that an unsubscribe request may take up to seventy-two (72)
hours to completely process through our database.
- If, after unsubscribing, you still receive what you consider to be "spam" from Royal
Vegas Poker, please send a copy of the email (with the email header intact), to us by clicking here
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We will investigate each occurrence of unsolicited email and, if it is in fact spam,
will act quickly to stop this abusive behaviour.
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